Wrotham Heath Golf Club Privacy Policy

This privacy policy is for the website of Wrotham Heath Golf Club and its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website (External links are clickable text/banner/image links to other websites). The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts may send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Member Topups

This website provides a facility for members' to view and top up their bar card account online. The display of bar card balances are visible only within the members' area of Wrotham Heath Golf Club's website. Payments can be made online with credit and debit cards. When making payments, members are transferred to an external authorised online merchant’s secure site using SSL technology where credit card details are entered and payments are made on a secured page. Following the transaction, monies will be deposited into members bar card balances, where amount deposited will be available to be seen online within the clubs website. Members are responsible for their own website transactions. The club can accept no responsibility for use of the online facility nor accept any liability for the amount of monies credited to the online facility. Refunds Policy: There is no refund or cancellation facility of online payments. Should members wish to amend the amounts deposited, they should contact the club office.

Visitor Open Competitions

These are the terms and conditions for players booking tee times for the Wrotham Heath Golf Club's Open Competitions using the Club's Internet booking facility. When making payments, members are transferred to an external authorised online merchant’s secure site using SSL technology where credit card details are entered and payments are made on a secured page. Following the transaction, monies will be deposited into members bar card balances, where amount deposited will be available to be seen online within the clubs website.

Payment: To book a tee time on-line you will have to enter your credit or debit card details using our secure on-line payment process. This is done by selecting which Open competition you wish to enter, and then select your desired starting time. You will then be prompted to enter your details. All payments will be taken at the time the booking is made. All bookings made are fully transferable. Therefore if you are unable to compete on the day in question your Tee time for the competition may be offered by you to friends or family providing their golfing ability meets the criteria as defined for that particular competition. This information must be notified to the office when the change is made.

The Club's cancellation policies are: You can cancel your booking on the website by calling the office on 01732 884 800.Cancellations made 4 weeks or more before the date of the competition will be refunded in full. Cancellations made between 2 and 4 weeks before the date of the competition will be subject to a 25% charge. Cancellations made between 1 and 2 weeks before the date of the competition will be subject to a 50% charge. Less than 1 week before the competition date and failure to turn up on the day of the competition will result in a 100% charge being made. Course Closed or Competition Cancelled: If the competition is cancelled at least one day prior to the scheduled date for the competition you will be given a full refund. If the competition is cancelled or abandoned on the scheduled date for the competition you may be entitled to a full or partial refund depending on circumstances.

Handicaps: Competitions are open to all players who have a recognised CONGU handicap, with limits as defined on the entry form for any given competition. Dress Code: The dress rules are as defined on the Club's website. Visitors are reminded that they are expected to use the changing rooms provided. The above terms may be extended to cover bookings taken for Societies etc.

Membership Bill Payments

This website provides a facility for members' to view and pay for their membership subscription online. The subscription is only visible only within the members' area of Wrotham Heath Golf Club's website and a member can only view their own record. Payments can be made online with credit and debit cards. When making payments, members are transferred to an external authorised online merchant’s secure site using SSL technology where credit card details are entered and payments are made on a secured page. Following the transaction, monies will be deposited into members bar card balances, where amount deposited will be available to be seen online within the clubs website. Members are responsible for their own website transactions. The club can accept no responsibility for use of the online facility nor accept any liability for the amount of monies credited to the online facility. Refunds Policy: Subscriptions are non-refundable.

Visitor Tees & Bookings

Players should take note and adhere to all warning signage and guidance posted throughout the golf course. Players should at all times be alert to the dangers of slips and trips on the golf course especially banks, slopes and damage caused by burrowing animals. We have a number of banks and slopes on the course players are advised that when walking over or around these banks that specific care is taken, particularly during wet or icy conditions, and should walk on a safe diagonal angel rather directly up or down these banks to ensure safety. Players should use pathways at all times where provided Players should assess the dangers associated with underfoot conditions particularly when wet or after wet conditions and especially during frosty or icy times of the year and take appropriate measures to stay safe.

Players should always ensure that appropriate footwear is used and that spikes or cleats are in good condition. Players should also be aware of the use of the warning word FORE and the dangers of possible errant golf shots played by other users of the course. Players are also advised to leave the course in the event of dangerous weather conditions including lightning or the potential of lightning as well as fog or conditions were they are unable to see other users such that they cannot make a safe decision to hit their next shot or continue playing safely. All users of the course will at all times play Golf under the ‘Rules of Golf’ as issued by the Royal and Ancient Golf Club of St Andrews.

Any other form of play or activity is forbidden. Dress RulesOn the Course - shirts and trousers must be of a smart golfing style, a collar is preferred and shoulders must be covered.Smart tailored shorts are acceptable, denim/ jeans are not allowed.All players must wear appropriate footwear. In the Clubhouse, golf attire is acceptable in the Casual Bar. Jacket & Tie are required in the Main Bar and Dining Room after 11.30am. Jeans/denims and training shoes are not allowed.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.